PRIVACY POLICY
Last updated: 31/07/2025
1. Who we are
RoughBiker (“we”, “our”, or “us”) is a brand focused on custom motorcycle culture and creative content, offered through our website https://roughbiker.com.
If you have questions about this policy or how your data is handled, you can contact us at: info@roughbiker.com
2. What personal data we collect
We may collect the following data:
– Name, email address, and message content (via contact forms and direct inquiries)
– Shipping and billing details (via WooCommerce orders, contact forms, or direct contact)
– Technical data (IP address, browser type, device, time zone, via cookies)
– Product customization data (entered voluntarily in forms)
– Any attachments or images you upload through our forms
3. How we collect your data
We collect data when you:
– Fill out a form on our website
– Place an order
– Contact us via email or other channels
– Accept cookies and interact with the site
4. Why we collect your data
We use your data to:
– Respond to your messages or requests
– Process and ship orders
– Provide personalized product services
– Improve our site and user experience
– Comply with legal obligations (e.g., invoicing, tax compliance)
5. Legal basis for processing (GDPR)
We process data based on:
– Your consent (e.g. form submissions)
– Contractual necessity (e.g. orders)
– Legitimate interests (e.g. analytics, site security)
– Legal obligations (e.g. recordkeeping)
6. Cookies and tracking
We may use:
– Essential cookies (to ensure the website functions)
– Analytics cookies (to understand usage, e.g., via Google Analytics)
– Optimization tools (e.g., image compression plugins)
You can disable cookies in your browser settings.
7. Data sharing
We may share your data with trusted service providers such as:
– Payment processors (e.g., PayPal, Stripe, SumUp, Nexi)
– Shipping carriers
– Hosting and email providers
– Analytics and optimization tools
All third parties comply with data protection regulations.
8. How long we retain your data
We retain your data only as long as necessary for the purposes listed above, or as required by law (e.g., accounting records are stored for up to 10 years).
9. Your rights under GDPR
If you are located in the EU or UK, you have the right to:
– Access your personal data
– Request rectification or deletion
– Withdraw consent at any time
– Object to processing
– File a complaint with a data protection authority
To exercise your rights, contact us at info@roughbiker.com.
10. Data security
We implement technical and organizational measures to protect your data, including SSL encryption, limited data access, and secure hosting environments.
11. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page, with the date of the last update indicated at the top.
Notice for U.S. Visitors
If you reside in the United States, you may have rights under state privacy laws such as the California Consumer Privacy Act (CCPA/CPRA).
We do not sell or rent your data.
You may contact us to:
– Request access to your personal information
– Request deletion
– Opt out of marketing communications
For any privacy-related request, please contact: info@roughbiker.com
Contact
If you have questions or concerns about this Privacy Policy or your personal data, contact us at:
Email: info@roughbiker.com
Website: https://roughbiker.com
Data Controller: Alessandro Cortellessa
Address: Via Ponte Gardena, 46 – 00124 Roma RM – Italy